The Food Service Solutions “What’s for Lunch?” Newsletter, Volume 10


Download Volume 10 Right Here.

To receive the premier news and updates for the K-12 School Food Service Industry directly to your inbox
each month…just sign up to the right!

Technorati Tags: , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , | Leave a comment

K-12 Cafeteria Management & How does FORMS Garner More Funding?

K-12 Cafeteria Management & How does FORMS Garner More Funding?
In faq #16, we discuss school cafeteria management software for the k-12 school lunch point of sale, POS, systems programs in Oklahoma, Kansas and Texas? How can Forms garner more funding?

Technorati Tags: , , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , , | Leave a comment

K-12 Food Service Management and CACFP?

K-12 Food Service Management and CACFP?
In this video, Mitch Johns and Milt Miller discuss K-12 Food Service Management Programs, specifically the CACFP which helps provide additional daily meals for students.

Technorati Tags: , , , , , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , , , , , | Leave a comment

K-12 Cafeteria Management and School Charge Policy. #3 of 4

K-12 Cafeteria Management and School Charge Policy.
In this video Mitch and Milt discuss school charge policy regarding your k-12 cafeteria management program in your school.


Necessary Steps for Developing a Proper School Meal charge Policy

School lunch account issues are appearing daily in the news media. School districts
are concerned that debts incurred by unpaid student accounts are crippling the
sustainability of school food service programs nationwide.
The most publicized concern is upset parents, students, and school administrators over poorly handled and poorly
implemented school meal charge policies.
Because the main goal of school lunch programs has always been to insure students
receive a nutritious, well balanced, reasonably priced lunch. Little to no thought is often
given to the issue of delinquent lunch accounts until they become a problem. Problem
meaning the have reached a level detrimental to the program. At this crisis point
food service directors and FSMC’s are mandated to remedy the problem. Many times
policies are hastily put in place without full understanding of what the proper steps for
initiating and implementing such a policy might be.

The first thing to remember is this must be a Board of Education Approved Policy. The
policy may be drafted by the food service director or the FSMC, but it is a district policy
and therefore must have board approval. It cannot be an FSMC policy because it is directly
tied to the district as the SFA in the NSLP Agreement. Once written, before going
to the board, the policy should be approved by the state educational agency to make
sure it follows FNS Instruction 765-7 to Section 245.8 of the National School Lunch Act.
This is known as the “Handling of Lost, Stolen, or Misused Ticket Instruction.” The term
“Ticket” referring to “any and all forms of exchange used in the schools’ or institutions’
food service collection systems.”

To be compliant with this instruction, the policy must state the following:
It applies to all students whether they are Free, Reduced, or Paid (required to pay full
price for meals) to avoid the overt identification of needy students.

Parents and students will be advised in writing of the schools’
policy regarding missing meal tickets and of the student’s responsibility
for their meal tickets. Such notice will be provided
at the time applications are distributed to households or upon
approval for free and reduced priced meal benefits.
A minimum of three ticket replacements, or special meal arrangements
resulting from three lost or stolen tickets, will be
allowed each student within each school year.
The school will maintain a list of students who have reported
missing original tickets in the current school year and the
number of occurrences for each student. Prior to denying any
meal to any student without a ticket, the list will always be
reviewed to determine if the student has already had three
ticket replacements or special meal arrangements for lost or
stolen tickets within that year.
At least one written warning will be given to the students and
the parent (s) prior to refusal to allow additional meals or
ticket replacements. The written warning will include an explanation
that the student has repeatedly requested replacement
tickets and that each subsequent time the student fails
to have a ticket, he/she will be expected to bring a lunch or
pay full price for lunch.
A meal will always be provided to preprimary and primary (K-
3) students or for any handicapped students who may
be unable to take full responsibility for a meal ticket.

Once drafted and approved by the state education agency
and the board, the two most important aspects of the success
of this policy come into play, communication to parents and
students and employee training. These last two steps should
be repeated on a yearly basis to keep all parties involved up
to date and current with the policy. These steps are the most
overlooked areas and cause the greatest concern to parents
and employees, not to mention embarrassment to the district
and FSMCS’ via bad media coverage and public relations. It
is the district’s responsibility to keep its constituents and employees
informed of its stance on this issue. A copy of the
policy should be sent to every household yearly and it is recommended
that the policy should be posted at the point of
sale in every cafeteria and on school office bulletin boards.
The use of media public service announcements concerning
this policy is also helpful to increase public awareness.
Employees should receive extensive training on how this policy
should be carried out. Staff members are the district’s first
line in dealing with student customers and can keep embarrassment
and concern to a minimum through proper training.

Following this simple guideline schools can lessen parent and
student concern caused by poor communication of policy issues.
These issues could potentially result in bad media coverage
of this potentially volatile area.

written by Milt Miller, President at Milton Miller Consulting

Technorati Tags: , , , , , , , , , , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Oklahoma k-12 Cafeteria Mgt. Software & What is Forms? #15

Oklahoma k-12 Cafeteria Mgt. Software & What is Forms?

Technorati Tags: , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , | Leave a comment

K-12 Food Service Management and Lost Reimbursement Revenue.

K-12 Food Service Management and Lost Reimbursement Revenue.
In this video Mitch Johns and Milton Miller discuss the importance of proper meal categorizing at the cash register to reduce funding losses from your Reimbursement Revenues in your K-12 cafeteria management.

Technorati Tags: , , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , , | Leave a comment

K-12 School Food Service Solutions and CEO, Community Eligibility Options. To CEO, or Not to CEO?

In this video Mitch and Milt discuss K-12 food service solutions management and CEO, otherwise known as community eligibility options and what it means for you. Please leave your comments and suggestions.

The new Community Eligibility Option (CEO) allows high poverty
schools to offer both breakfast and lunch at no charge to
all students while eliminating the traditional school meal application
process for schools. CEO benefits students and the school
nutrition department’s bottom line—it increases participation in the
school nutrition programs by offering breakfast and lunch for free
to all students; reduces administrative work for school districts by
eliminating the need to qualify students for free and reduced-price
meals and track which children are participating; and improves the
overall financial viability of the school nutrition programs in high poverty schools. CEO
is available this school year in the District of Columbia, Florida, Georgia, Illinois, Kentucky,
Maryland, Massachusetts, Michigan, New York, Ohio, and West Virginia, and will
be available in all states at the start of the 2014-2015 school year.
To all of you School Food Service Directors out there this seems too good to be true. No
more Free and Reduced Meal Applications, no more Free and Reduced Meal software
date input, and oh yea, no more verification rituals each year. This is truly a gift from
the Food Service Gods! But for some LEAs, maybe it’s not.
Before jumping, look at how your district will be impacted by this program. While it truly
is a great program there are some hidden impacts that need serious consideration before
you throw away your Free and Reduced Meal software and put verification behind
you. Do your homework on the financial ramification. This option has on your whole
school community not just the food service department. Before running head long into
the arms of the greatest federal program ever, consider the following:
• Will this program be conducted by school
or district-wide?
• Have I used the calculator provided to know the
• What about E-Rate, Title 1, and other programs
dependent on income eligibility?
• Is my (Direct Certification percentage x 1.6) greater
than or equal to my current F&R percentage?
• Will creating a new job not funded by the food budget
for income data collection be a problem?
• Have state and federal funding sources requiring
eligibility information been contacted?
• Will this really increase revenue and decrease work
for my particular district?
If you answered yes to all of the above, then this option may
be the real deal for your district. If you have not considered all
of the above or said no to some, more research is necessary.
Read the reports from the pilot states carefully to determine
what issues they may have had. Kentucky has very good information
on workflow and state funding issues that require
eligibility and how they addressed them. Pay close attention
to E-Rate and Title 1 handling of this option and make sure it
will work for you.
If you still need to gather income eligibility information
because you are implementing by school or for funding based
on income eligibility, you will need a person not paid by your
food service department or by NSLP reimbursement funding.
This person will handle the Household and Income Forms
(HIF) necessary to accomplish this program. Think about how
this may impact your workflow. Again, Kentucky has great
workflow charts and materials for this purpose. If you need
income eligibility information or you are not doing this program
district-wide, better keep that Free and Reduced Meal
software, you will need it. This is the area that determines if
this program is really less work for the food service department
and the district.
The Community Eligibility Option is truly a great program for
insuring low-income children get nutritious meals. It breaks
down many barriers that the old application process caused
in limiting access to free meals and creating bad debt from
unpaid meal accounts. It should increase participation and if
your Direct Certification percentage is above 50 percent then
this should be the way for an LEA to go. BUT there definitely
are areas that should be investigated by all stake holders in
the LEA before diving in. I recommend you take a careful look
before leaping.

written by Milt Miller, President at Milton Miller Consulting

Technorati Tags: , , , , , , , , , , , ,

Posted in Press Releases | Tagged , , , , , , , , , , , , | Leave a comment

Oklahoma K-12 Cafeteria Mgt. Software & Why Use Biometrics in your P.O.S?, #13 of 20

Oklahoma K-12 Cafeteria Mgt. Software & Why Use Biometrics in your P.O.S?, #13 of 20

In faq #13, we discuss school cafeteria management software for the k-12 school lunch point of sale, POS, systems programs in Oklahoma, Kansas and Texas? Why should you use biometrics?

Technorati Tags: , , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , , | Leave a comment

Oklahoma k-12 Cafeteria Management Software and Set Up Time? Video #12

Oklahoma k-12 Cafeteria Management Software and Set Up Time?

In faq #12, we discuss school cafeteria management software for the k-12 school lunch point of sale, POS, systems programs in Oklahoma, Kansas and Texas? What is the set up time frame?

Technorati Tags: , , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , , | Leave a comment

The Food Services Solutions Newsletter, Vol. 9 Summer Edition.

The Food Services Solutions Newsletter, Vol. 9 Summer Edition.

Download the entire newsletter here!

To receive the premier newsletter for the K-12 Schools Food Service Management and Solutions
newsletter, each and every month to your inbox..just register to the right.

Technorati Tags: , , , , , ,

Posted in K-12 School Lunch Management Software | Tagged , , , , , , | Leave a comment